When buyers rate a gig, they have a box where they can put comments in that the sellers can’t see. These comments, apparently, go through to Customer Support.
I have received an account warning today because somebody put “faster delivery” in the box “Where can this seller improve?”. This resulted in Fiverr looking at the gig, picking out something, and warning me for it.
I know we can’t really do anything about what the buyer puts in the box. However, try to be vigilant about what you say in gigs now. I was banned for something like:
“Sorry. I couldn’t upload. Blame Fiverr. Not me”
Because the site was down or it kept timing out or something when I pressed the ‘send’ button. I ended up with an account warning for manipulation.
This is a long term buyer too. I think he has placed over 30 orders with me, and has placed 2 since he left that comment. So, it is not like he was mad at me. He just wanted me to start doing speedier deliveries (note: the gig was not even late)
Be aware sellers. Be aware.