I have been trying to get some very simple marketing materials produced for my company. We are a 200 person marketing technology company and I head up our partner / channel alliances efforts. We presently have a gap between what I need from marketing, and their ability to produce, as we are growing like crazy. A friend advised me to try out Fiverr to help fill in the void, so I did. My experience thus far has been miserable.
I made my first purchase by selecting an ad that I thought looked good, paid the $75, and waited for 4 days and heard NOTHING. Finally cancelled the order and put the same job out to bid.
The person I selected to do the job through the bid was very professional, and was asking all the right questions, then when it came time to deliver, she just vanished. I mean complete radio silence. SO, I had to cancel that and went back to square 1.
I went through the entire process again and this time selected a seller from Pakistan. His English was a little broken, but not so bad as to inhibit the necessary communication. I sent over all of the files and graphics necessary to produce the infographic, but the product he returned was a joke. On top of that, it felt like I was talking to a different person through the production process. This persons english either got terrible over night, or it was someone else entirely. They couldn’t understand even very basic instructions.
They literally took the creative copy that I wanted included in the doc, and cut and past the entire thing int the document, including the words “Copy” at the top.
I need a professional who can take the existing style and branding guidelines we have as an organization, and make these PDF marketing leave behinds look like they were created by our marketing team. It doesn’t have to be exact, but it has to be close enough to pass the smell test.