New Buyer : Question on requirement collection


#1

I just placed my order. But nowhere during the flow, it collected what my requirement is exactly. I am not sure if this is documented in the FAQ’s either.

Can someone tell me how the requirement is gathered from the buyer?

~Gy


#2

When placing the order, there should be a “Buyer requirements” section, stating what the seller needs from you in order to start working on your task. You should write in the section exactly what you need, and supply all the necessary materials (like files, pictures, whatever) if needed.

Due to some bug, the “Buyer requirements” section becomes non-mandatory from time to time, thus not prompting you to enter the requirements. If that happens, write all the information on the order page, and then check if it all went through (the limit is 1200 characters per message, but the first message is often much shorter, cutting off the majority of text).