wordpress2017 Posted September 13, 2020 Share Posted September 13, 2020 Hi, me Nasibul WordPress website designer & developer. Recently I got 2 gigs for promoting, Everything goes well, recently I am seeing those are in pending. at the same time, all of my gigs are not showing anywhere. Gigs are all activated with 100% Response Rate 100% Delivered on Time and100% Order Completion.I think it’s a bug that comes from the new promoted gig option. Promoted gigs may go pending for various reasons Fiverr support said, but they can’t solve other gigs are not showing because of it at the same time.Recently Fiverr updated their logo, website fonts, and few other things I think.Does anyone face this kind of experience? how can I solve it?Thank you Link to comment Share on other sites More sharing options...
suhailaq Posted September 17, 2020 Share Posted September 17, 2020 To ensure a quality ad experience for the buyers, only hand-vetted sellers who meet all our quality metrics can participate in this program.We’ll evaluate your eligibility according to the following standards:You’re a Level 2 or Top Rated sellerAt least one of your Gigs is in an eligible categoryYour Gig scored 4.7 in public ratingYour Gig has at least 30 reviewsYou meet additional quality metricshttps://www.fiverr.com/support/articles/360011563858-What-Gigs-Can-Be-Promoted Link to comment Share on other sites More sharing options...
wordpress2017 Posted September 17, 2020 Author Share Posted September 17, 2020 To ensure a quality ad experience for the buyers, only hand-vetted sellers who meet all our quality metrics can participate in this program.We’ll evaluate your eligibility according to the following standards:You’re a Level 2 or Top Rated sellerAt least one of your Gigs is in an eligible categoryYour Gig scored 4.7 in public ratingYour Gig has at least 30 reviewsYou meet additional quality metricshttps://www.fiverr.com/support/articles/360011563858-What-Gigs-Can-Be-Promoted All are ok. I am level 2 seller.what are You meet additional quality metrics?My promotional ads run only two days after that I am getting those are pending. Link to comment Share on other sites More sharing options...
suhailaq Posted September 17, 2020 Share Posted September 17, 2020 All are ok. I am level 2 seller.what are You meet additional quality metrics?My promotional ads run only two days after that I am getting those are pending.I am also facing the same issue. After my research whatever I got. I sent you.Quality metrics mean. Response time, Better gig description and titles, Better thumbnail eyecatching. Please also let me know your thoughts. Link to comment Share on other sites More sharing options...
skydesigner Posted September 17, 2020 Share Posted September 17, 2020 Hello, I’m facing the exact same issue, the day they changed the logo and update website 📉Promoted gigs on pending100% drop in sales on all gigs (from 200 sales/mo to 0)Gigs are pushed to the last page and absolutely no improvementsI have done a lot of promotion in the last 15 days, nothing than just a few sales from the promotion.I notice that the filter is not working correctly:Gigs & (Sellers) with 0 - 5 reviews are better ranked in Category: Logo Design Filter: Best Selling then gigs with over 5000 reviewsSearch results duplicated on multiple pages, you can find the same gig on page 1 and page 3 at the same timeI saw a few gigs who stole my gig images and they are ranking better in search results 🤨Gigs who missed a category for example Copywriting services in the category Logo Design are ranked better than my gigsSupport ignored all questions i have asked and close a ticket they said “Everything is in tip-top shape” :rofl: ,after that, i open a new ticket and asked to talk head of customer support since copy-paste answers are not solution, now waiting for a response. Link to comment Share on other sites More sharing options...
wordpress2017 Posted September 17, 2020 Author Share Posted September 17, 2020 Hello, I’m facing the exact same issue, the day they changed the logo and update website 📉Promoted gigs on pending100% drop in sales on all gigs (from 200 sales/mo to 0)Gigs are pushed to the last page and absolutely no improvementsI have done a lot of promotion in the last 15 days, nothing than just a few sales from the promotion.I notice that the filter is not working correctly:Gigs & (Sellers) with 0 - 5 reviews are better ranked in Category: Logo Design Filter: Best Selling then gigs with over 5000 reviewsSearch results duplicated on multiple pages, you can find the same gig on page 1 and page 3 at the same timeI saw a few gigs who stole my gig images and they are ranking better in search results 🤨Gigs who missed a category for example Copywriting services in the category Logo Design are ranked better than my gigsSupport ignored all questions i have asked and close a ticket they said “Everything is in tip-top shape” :rofl: ,after that, i open a new ticket and asked to talk head of customer support since copy-paste answers are not solution, now waiting for a response.Everything is 100%. if I am not qualified they would not give the promoted option with 10$ gift. Promoted gigs on pending at the same time all gigs are not showing. its a bug I think. Link to comment Share on other sites More sharing options...
skydesigner Posted September 17, 2020 Share Posted September 17, 2020 i will put services for $5 and 24h delivery to see if anything will change lol… this is ridiculous Link to comment Share on other sites More sharing options...
shanmalik802 Posted September 17, 2020 Share Posted September 17, 2020 I have got promoted gig feature also… Does it works for increase in sales? Link to comment Share on other sites More sharing options...
onyourservice1 Posted September 27, 2020 Share Posted September 27, 2020 Hello, I’m facing the exact same issue, the day they changed the logo and update website 📉Promoted gigs on pending100% drop in sales on all gigs (from 200 sales/mo to 0)Gigs are pushed to the last page and absolutely no improvementsI have done a lot of promotion in the last 15 days, nothing than just a few sales from the promotion.I notice that the filter is not working correctly:Gigs & (Sellers) with 0 - 5 reviews are better ranked in Category: Logo Design Filter: Best Selling then gigs with over 5000 reviewsSearch results duplicated on multiple pages, you can find the same gig on page 1 and page 3 at the same timeI saw a few gigs who stole my gig images and they are ranking better in search results 🤨Gigs who missed a category for example Copywriting services in the category Logo Design are ranked better than my gigsSupport ignored all questions i have asked and close a ticket they said “Everything is in tip-top shape” :rofl: ,after that, i open a new ticket and asked to talk head of customer support since copy-paste answers are not solution, now waiting for a response.Hi I am facing this same issue, I have team working with me and now nothing Link to comment Share on other sites More sharing options...
muatter Posted September 27, 2020 Share Posted September 27, 2020 Same issue here i am also level 2 Seller and all my gig review are 100% Ok. But i don’t my promoted gig is showing me pending and my 7 gigs are showing on last pages. Link to comment Share on other sites More sharing options...
shrinathp Posted September 29, 2020 Share Posted September 29, 2020 Im a level 2 seller my gig promotions were working fine and suddenly my impressions dropped in 2 days of running promotions.now im not getting any impressions! I got really confused and this problem is very serious!i dont have any idea about it and the question is what to do now to fix that?if anyone can help me with this!this stuff is scary! i went from 1st page to unexistant! Link to comment Share on other sites More sharing options...
shokatalam Posted October 28, 2020 Share Posted October 28, 2020 The promotion worked for me for just 2 days and they put my gigs on pending. After few days my gigs are promoted again but none of my Gig is getting clicks and impressions. Organic ranking for the gigs is also lost. The gigs are not in even in the last page. Link to comment Share on other sites More sharing options...
nikolaovsek Posted October 29, 2020 Share Posted October 29, 2020 The promotion worked for me for just 2 days and they put my gigs on pending. After few days my gigs are promoted again but none of my Gig is getting clicks and impressions. Organic ranking for the gigs is also lost. The gigs are not in even in the last page.Same happened to me, and CS just tell ‘everything is well’. They are the worst CS ever! Link to comment Share on other sites More sharing options...
theseoplanet Posted December 9, 2020 Share Posted December 9, 2020 The same issue with me after using this feature my all gigs are showing on the last page.Can anyone have the solution for this problem Link to comment Share on other sites More sharing options...
shokatalam Posted January 1, 2021 Share Posted January 1, 2021 Is there any luck with the feature for any of you guys?. Its still not working for me. Link to comment Share on other sites More sharing options...
solboys Posted January 14, 2021 Share Posted January 14, 2021 The pending status on the promoted Gigs dashboard lets you know that the Gig currently doesn’t meet all the quality standards that have to be met in order to be able to promote a certain Gig.Please keep in mind that order cancellations as well as being late with deliveries are just some of the metrics being taken into consideration.Keep on doing great on the Gigs in question, deliver on time, get good reviews, and hopefully, the Gig metrics will improve and the Gig will leave the Pending status and be eligible for the promotion. The process is automatic, so I can kindly suggest you check your analytics after some time has passed for any possible updates.Thank you Link to comment Share on other sites More sharing options...
venonusa Posted February 7, 2021 Share Posted February 7, 2021 here similar problem… untill 10days ago we had a lot of orders… ( and around 2700impression for each of our gig… ) now we are drop like a rollcoaster ! we received around 200 impressions… all our gigs disappeared from search engine… Fiverr customer support continue to said that a lot of factor change position of our gig… but here the problem is different… our gigs is not present on any of the search results pages … Link to comment Share on other sites More sharing options...
hossain_d Posted February 16, 2021 Share Posted February 16, 2021 here similar problem… untill 10days ago we had a lot of orders… ( and around 2700impression for each of our gig… ) now we are drop like a rollcoaster ! we received around 200 impressions… all our gigs disappeared from search engine… Fiverr customer support continue to said that a lot of factor change position of our gig… but here the problem is different… our gigs is not present on any of the search results pages …same problem with me! no impression, clicks as well as orders from last 15 days. now, what about of your issued? its solved ? Link to comment Share on other sites More sharing options...
rrgraph Posted February 17, 2021 Share Posted February 17, 2021 Hi, me Nasibul WordPress website designer & developer. Recently I got 2 gigs for promoting, Everything goes well, recently I am seeing those are in pending. at the same time, all of my gigs are not showing anywhere. Gigs are all activated with 100% Response Rate 100% Delivered on Time and100% Order Completion.I think it’s a bug that comes from the new promoted gig option. Promoted gigs may go pending for various reasons Fiverr support said, but they can’t solve other gigs are not showing because of it at the same time.Recently Fiverr updated their logo, website fonts, and few other things I think.Does anyone face this kind of experience? how can I solve it?Thank youDoes anyone face this kind of experience? how can I solve it?I have, Last time that was happened on my gig, then I was trying to contact Fiverr customer support.And I need to explain to them as detail as possible, but the result is not directly changed at that time, I must follow-up again and another time it happens again.But the customer support says “that it just not appear, and my gig is still active” and true I still get some project, but I do not get the order on the default search page, for now, I gave up on issues.In my opinion is, it not just happen because of the Promotion feature, I felt it also happen when I was chosen as Fiverr’s Choice, so if someone else feels that it happen with the Promotion feature, I think it because of data crash with our account. Link to comment Share on other sites More sharing options...
haseebilyas890 Posted February 20, 2021 Share Posted February 20, 2021 here similar problem… untill 10days ago we had a lot of orders… ( and around 2700impression for each of our gig… ) now we are drop like a rollcoaster ! we received around 200 impressions… all our gigs disappeared from search engine… Fiverr customer support continue to said that a lot of factor change position of our gig… but here the problem is different… our gigs is not present on any of the search results pages …Hey did you get any solution? I am facing same problem Link to comment Share on other sites More sharing options...
venonusa Posted February 21, 2021 Share Posted February 21, 2021 Hey did you get any solution? I am facing same problemHi, the solution is to wait or to promote the gigs with social or other… a lot of seller is moving to other platforms and other seller is starting to promote their gigs… we are waiting that fiverr rotation re-place our gigs in good place… Link to comment Share on other sites More sharing options...
eranohustler Posted February 21, 2021 Share Posted February 21, 2021 Hi i have the gig promotion option available… And i did not wish to try it…its being couple weeks it appeared and since that day there is a huge drop in sales…Can somebody tell me when will that option will be disappeared? Link to comment Share on other sites More sharing options...
syedarslan619 Posted February 21, 2021 Share Posted February 21, 2021 Same issues with me from the start of this feb month… do you guys remember few weeks ago a alert appeared on dashboard that fiverr website will remain down for around 30 min due to updates on site, i guess they changed something big in algorithm… we can just wait and wait Link to comment Share on other sites More sharing options...
sunilkargwal Posted February 25, 2021 Share Posted February 25, 2021 Hi, me Nasibul WordPress website designer & developer. Recently I got 2 gigs for promoting, Everything goes well, recently I am seeing those are in pending. at the same time, all of my gigs are not showing anywhere. Gigs are all activated with 100% Response Rate 100% Delivered on Time and100% Order Completion.I think it’s a bug that comes from the new promoted gig option. Promoted gigs may go pending for various reasons Fiverr support said, but they can’t solve other gigs are not showing because of it at the same time.Recently Fiverr updated their logo, website fonts, and few other things I think.Does anyone face this kind of experience? how can I solve it?Thank youBeware before promoting your gigs.My problem is similar but a bit different. My gig was getting promoted for the last many days, suddenly stopped with a message “Not promotable (Unqualified)”, I didn’t make any change to any gig, 5-star gig rating, everything is perfect. I contacted support, got no satisfactory reply but they said your gigs are now promoted. I checked it and found them true. BUT after 3 more days, the same thing happened again 😦Now why I said BEAWARE?Before the promotion, my gig was performing well and appearing on 1st or 2nd page. I was happy with that. And then I promoted gigs, now after few days of promotion, that message came and promotion stopped. Now, the worst thing happened, Fiverr disqualified my gig and now it’s getting ZERO or very few impressions. when I searched my gig it was not wherein the result.So the conclusion is I must never promote my gig. Link to comment Share on other sites More sharing options...
mateusbl Posted February 25, 2021 Share Posted February 25, 2021 Hello, I’m facing the exact same issue, the day they changed the logo and update website 📉Promoted gigs on pending100% drop in sales on all gigs (from 200 sales/mo to 0)Gigs are pushed to the last page and absolutely no improvementsI have done a lot of promotion in the last 15 days, nothing than just a few sales from the promotion.I notice that the filter is not working correctly:Gigs & (Sellers) with 0 - 5 reviews are better ranked in Category: Logo Design Filter: Best Selling then gigs with over 5000 reviewsSearch results duplicated on multiple pages, you can find the same gig on page 1 and page 3 at the same timeI saw a few gigs who stole my gig images and they are ranking better in search results 🤨Gigs who missed a category for example Copywriting services in the category Logo Design are ranked better than my gigsSupport ignored all questions i have asked and close a ticket they said “Everything is in tip-top shape” :rofl: ,after that, i open a new ticket and asked to talk head of customer support since copy-paste answers are not solution, now waiting for a response.Hi it was some months, and i saw that looks like today the things are working well for you after this problem. What you made to solve this situation? Thank you Link to comment Share on other sites More sharing options...
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