webchief Posted April 21, 2015 Share Posted April 21, 2015 Hi guysI just noticed this new function quick response on fiverr messages, I think this is very helpful for response time and faster communication in first place.what do you think ?http://www.dodaj.rs/f/3j/Oj/irm2Mwn/untitled.pngFor now I think best would be adding some work examples that you can quickly send, what you will add there ? Link to comment Share on other sites More sharing options...
lunabea Posted April 21, 2015 Share Posted April 21, 2015 I never noticed this - I think it’s great, I’ve just added a general response I usually send to buyers that just order 1-3 gigs and that I haven’t had prior conversations with. I like to acknowledge a buyer when they order just so they know I am on the job! Link to comment Share on other sites More sharing options...
wegotshoutouts Posted April 22, 2015 Share Posted April 22, 2015 I absolutely love this feature! I get a lot of people asking the same questions and I hate having to go copy and paste or retype the message. This makes it so much easier and faster. I think this is one of the best features they have added for a while. Link to comment Share on other sites More sharing options...
steveeyes Posted April 22, 2015 Share Posted April 22, 2015 Reply to @lunabea: I don’t think this feature is available on the order page but only on the conversation page. At least I don’t see it on the order page. Is that the same for everyone else? Link to comment Share on other sites More sharing options...
idansimpson Posted April 22, 2015 Share Posted April 22, 2015 I think it’s beautiful. I may just weep. Link to comment Share on other sites More sharing options...
juiceex Posted April 22, 2015 Share Posted April 22, 2015 FINALLY!! I love this new feature. I get asked the same questions all the time and have always had to open a text file where I keep my standard answers. This is soooo much better.Now they just need to add this same feature to the “DELIVER YOUR ORDER” window. I keep my canned “thank you’s” in a text file as well and would LOVE to have this incorporated there as well.Great new feature guys! Link to comment Share on other sites More sharing options...
webchief Posted April 22, 2015 Author Share Posted April 22, 2015 Reply to @steveeyes:I dont see it on order page too 😕 ? Link to comment Share on other sites More sharing options...
julipalmer7 Posted April 22, 2015 Share Posted April 22, 2015 Wow I agree to, I love it. Link to comment Share on other sites More sharing options...
sincere18 Posted April 22, 2015 Share Posted April 22, 2015 Is this for buyers to contact sellers before they order or is this only after someone has purchased a gig?When a gig is purchased, there is always a message sent asking for instructions, why wouldn’t sellers have included more information there all this time? Link to comment Share on other sites More sharing options...
abidagfx Posted April 22, 2015 Share Posted April 22, 2015 its great and appreciated. fiverr team doing great things every day. thumbs up andA+++++++++++++++++++++++++++++++++++++++++++ Link to comment Share on other sites More sharing options...
juiceex Posted April 22, 2015 Share Posted April 22, 2015 I’ve already used this feature twice!.. fantastic!!! Link to comment Share on other sites More sharing options...
juiceex Posted April 22, 2015 Share Posted April 22, 2015 Reply to @sincere18: This is for when a potential BUYER contacts a SELLER. Often as a seller, I am asked the same questions each day. This new feature allows me to easily access my “canned” answers and respond to them even faster. Link to comment Share on other sites More sharing options...
juiceex Posted April 22, 2015 Share Posted April 22, 2015 Reply to @webchief: Yeah I would love to have this on the order page too… Having a simple “thanks for your purchase, I am working on it now…” message would be great to have ready for me right after I get a new order… and of course I would love to save a bunch of my gig delivery messages there as well. Link to comment Share on other sites More sharing options...
sincere18 Posted April 22, 2015 Share Posted April 22, 2015 Reply to @juiceex: Ok, that is interesting. I hope that sellers will still send manual replies, because while I agree, there are probably a lot of standard answers that can be helpful to questions you get over and over again as a seller, many sellers say to contact them before ordering which usually means to get a quote or to discuss the details of the job, etc., etc. Link to comment Share on other sites More sharing options...
precious_logo1 Posted April 22, 2015 Share Posted April 22, 2015 Great helpful feature,hope sellers will be able to increase sales and will be able to get buyers attention using this feature. Link to comment Share on other sites More sharing options...
gams Posted April 22, 2015 Share Posted April 22, 2015 I have just noticed this new feature, it’s an awesome feature! but i think that it will be much more useful applied on the orders page. Link to comment Share on other sites More sharing options...
fixmyprocess Posted April 22, 2015 Share Posted April 22, 2015 YAY canned responses, finally! However, I am frequently responding via mobile on the go - is this available on the app - would make life easier!! Link to comment Share on other sites More sharing options...
fixmyprocess Posted April 22, 2015 Share Posted April 22, 2015 Reply to @sincere18: Personalization is important & as a seller, I would definitely customize my response to a specific question. At the same time, there are buyers that don’t read my gig description but contact me instead…and having a canned response saves me time where I can just insert my requirements straight from my gig. Link to comment Share on other sites More sharing options...
godfather Posted April 22, 2015 Share Posted April 22, 2015 I just saw this! One of the best things fiverr’s come up with lately. I have 2 scripts that I use all the time. One when I deliver a voice over, and one for a video delivery. Before, I would open up a word doc where I have them saved then copy and paste. Now all I have to do is click a button.I’d be interested to hear examples of other uses from everyone.Thanks Fiverr!Edit: *Does anyone know if this is active in the delivery window? I just read a post that implied that it may not be…Edit2: It doesn’t show up! I clicked the “deliver order” button…BUMMER! Still a great feature but it would be cool if fiverr could do that too. Link to comment Share on other sites More sharing options...
godfather Posted April 22, 2015 Share Posted April 22, 2015 Reply to @silberma1976: Without being specific and giving all your secrets away…what kind of responses have you created? Link to comment Share on other sites More sharing options...
doruku Posted April 22, 2015 Share Posted April 22, 2015 it was long overdue, great… Link to comment Share on other sites More sharing options...
godfather Posted April 22, 2015 Share Posted April 22, 2015 Reply to @juiceex: Oh, wow! I assumed it was already added there. If it’s not I hope they add it soon. I thought the 2 delivery scripts I added would also work there. Now I gotta get busy on my next order so I can see if it shows up there too. (keeping my fingers crossed). Link to comment Share on other sites More sharing options...
itsyourthing Posted April 22, 2015 Share Posted April 22, 2015 I can’t wait to see what happens when buyers get fed up with canned responses as just another step from simply getting what they ordered. The forum’s going to get pretty busy. 🙂 Link to comment Share on other sites More sharing options...
liverpoolmusic Posted April 22, 2015 Share Posted April 22, 2015 This is a brilliant feature that will save me so much time with commonly-asked questions. Great idea from Fiverr. If you could please add to the “delivery” window as well that would be absolutely fantastic and speed up deliveries even more. Thanks Fiverr! Link to comment Share on other sites More sharing options...
sincere18 Posted April 22, 2015 Share Posted April 22, 2015 Reply to @fixmyprocess: I could defintely understand that aspect, but if I was a buyer and paid for a gig and then was sending in information and specific questions, I would think why are they sending me all this general stuff and maybe get annoyed. I guess over time the community will see how it plays out. My main question is will sellers be as prompt in trying to respond to things, that’s where I think it would get annoying. Be we shall see. Everyone, at least all the sellers seemed to be thrilled about it. Link to comment Share on other sites More sharing options...
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