Fiverr Forum

New thing on customer support form?


#1

SUBMIT A REQUEST
Select the relevant subject:
Feature Support
Organization
Top Rated Sellers
Please tell us which Organization you would like this request associated with. You can change this later.

Does anyone know what this means? “Organization” etc.

Under Organization, I had to choose either Top Rated Sellers, or Gmail.


#2

I had this yesterday. I think the system automatically fills it in based on our level. But, I could be wrong. When I dropped it down, it brings up Gmail. I wonder if that means it’s associating with our email address too.


#3

I think they are separating sellers by level.

They also added a field asking how much is the amount on an order when you have an issue regarding a specific order number.

Prioritizing maybe?