Fiverr Forum

New to Fiverr, made an order have a number was billed but nothing since?


I signed up, ordered a logo redesign and have my order #. Was billed via paypal and have not heard a thing from anyone. I have submitted five requests to fiverr, no response.

This order was placed on April 4th.

I am now disputing the charge via paypal, I don’t know what else to do. I want to be reasonable but I am finding it impossible to reach anyone for assistance.