Newbie needs help please

[creativeman]

What do you do when you have a gig that is expiring in 4 hours and your buyer hasn’t provided the correct info to work with? I’ve just become a level one, if the time lapses will I get demoted? Can I cancel their order somehow? - If so how is that done?

[creativeman]

Also very doubtful they will see my message in time… arrrrrggggh