Fiverr Community Forum

Newbie with File Attachments Questions


I wasn’t sure where to place this question. I did do a search before posting and couldn’t find an answer.

I’ve posted my first gig, and I have someone who keeps sending me a .txt file as an attachment and insisting I look at it before they pay. I keep responding, directing them to pay before I look. They’re not giving me any helpful info in their messages, just the continual insisting that I look first.

This situation has me reevaluating the entire file attachment issue. How are you protecting yourself from viruses that come in attachments? I doubt that it’s feasible for a buyer to cut and paste their work that needs proofreading/editing into the message box, so I need to protect myself somehow from viruses.

I’d appreciate your feedback. Thank you!


Hi @nativecreative “Fiverr FAQ” is where this thread has been moved to, for future reference :slight_smile:

I used the forum’s search function (top right) and found the thread with relevant answers. Good luck!

Thank you, eddiethornton! This answered both of my questions. :slight_smile:

You’re welcome! Glad I could to help. @nativecreations