In the requests section, I see very often that there’s an attachment (according to the request), but there’s actually nothing attached.
Or — another option — they say there are several attachments while actually there is only one.
I think that’s unlikely it’s just one mistake of one buyer. It should be something wrong with the site in general.
Why is that important?
- That’s just uncomfortable, and we can’t underestimate just this point.
- Sometimes I can’t know if that’s something I can reply to or it would be better to keep my replies (only 10 per day!) for another requests. Because it says: “I need a pic in the style like in attachment”, and I can’t see the attachment, and I don’t do any styles.
Do you know why is that? Do you know how to fix it?
(By the way, I hope it’s not one of those “try to clear your cache” things, the problem remains for years and was seen from different devices & browsers. I am writing about it only now as my patience is over.)