No emails, no warning, no notifications


#1

I’ve been having problems with the website and the app. Netither the app or website are sending notifications to my phone or e-mail when a customer messages me or when someone makes an order. Not even when the deadline is aproaching and I’ve already lost two orders and of course the customer gave me a bad rating causing my stats to hit rock bottom and I’m finding it really hard to recover. I already contacted the support team but they keep telling me the same. Is anyone else also having this issue? Cause this is totally ruinning me.


#2

Hi @heyjosecarlos

have you checked your phone settings as well?


#3

Click on your profile image on the Fiverr main page and then Settings and Notifications.

This will show your preferences as to how you receive notifications.


#4

I also don’t know about it… If anyone can explain it…would be best