eisbach Posted October 25, 2014 Share Posted October 25, 2014 hello,I have ordered and paid for a logo. The message with the creator were OK though; but I have never received a logo. Either he has not sent with it, or it was blocked by fiverr. I do not know - you have also experienced something like that? Link to comment Share on other sites More sharing options...
eisbach Posted October 25, 2014 Author Share Posted October 25, 2014 Since I’ve seen the news that my logo was finished, but there was no logo here. I have also the creator again written and portrayed him. He wanted to send it again, but there is no logo was there … Link to comment Share on other sites More sharing options...
bytezz Posted October 25, 2014 Share Posted October 25, 2014 Reply to @eisbach:As long as he’s in the maximum time for delivering, I think he’s fine. Do give him another chance before cancelling Link to comment Share on other sites More sharing options...
eisbach Posted October 25, 2014 Author Share Posted October 25, 2014 The job is already finished - and I still have no logo Link to comment Share on other sites More sharing options...
bytezz Posted October 26, 2014 Share Posted October 26, 2014 Reply to @eisbach:Try contacting fiverr customer service. I guess that will be better for you. Link to comment Share on other sites More sharing options...
eisbach Posted October 26, 2014 Author Share Posted October 26, 2014 How i can contact the fiverr customer service ? Link to comment Share on other sites More sharing options...
catwriter Posted October 26, 2014 Share Posted October 26, 2014 Reply to @eisbach: Go to the Contact Support link on the top of the page. Link to comment Share on other sites More sharing options...
eisbach Posted October 26, 2014 Author Share Posted October 26, 2014 Thanks Link to comment Share on other sites More sharing options...
vainpaper Posted October 26, 2014 Share Posted October 26, 2014 Hi there.I haven’t heard of files being blocked but even if they were the seller should be responding to your messages and trying to rectify the situation. Almost sounds like the seller faked delivery. Bad, bad seller! Link to comment Share on other sites More sharing options...
michellll Posted October 26, 2014 Share Posted October 26, 2014 If the deliver failed via the delivery system just ask him to send it via the “chat” as attachment.If that isnt working your designer is probly holding something back.Kind regards Link to comment Share on other sites More sharing options...
eisbach Posted October 26, 2014 Author Share Posted October 26, 2014 The Suport team said, I must again give him 24 hour time. Only then will govern it.Now I wait Link to comment Share on other sites More sharing options...
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