No money?


#1

Hi!



I have finished a lot of projects for the same buyer. I did about 20 gigs for him but have only recieved money for one. It says that the gigs are completed but havent recieved my money. Is there any waiting time or how long do I need to wait?


#2

3 days until order completes, +14 days for pending clearance(fraud protection, mainly.). So generally 17 days. However I have noticed the system seems to glitch at times and I am sometimes waiting 18 days or longer.


#3

How long for delivered order to Clear?

Upon delivery, orders take 0 to 3 days to “complete” (3rd day is auto-complete).

Once “complete”, it takes another 14 days for funds to “clear”.

So, funds “clear” and are “available” in 14 to 17 days.

You cannot connect your PayPal until you have funds “available”.



Fiverr orders have statuses.

Go to your Sales area and see a row with the following. A drop down enables you to sort through the categories.



New



Active (order is in and in process)

**Active Orders can be “InComplete” when Buyer did not submit information required (Clock not Running). Seller “nudges” Buyer to submit info through the “Order Page” (Clock will Start).



Completed (order is delivered and one of the following)

A) Completed by Buyer.

B) Auto complete (Buyer does not review. Auto takes up to 3 days)



Delivered (order is delivered, but Buyer hasn’t picked it up)

Buyers can “Reject/Request Modification”. Seller must redeliver & cycle restarts with A or B above.



Cancelled (order was cancelled by Buyer or Seller)



NOTE: Funds are not available until;

  • The order is completed (see Completed A / B above)
  • And the 14 day pending period expires

    – Funds available take up to 17 days (1 to 3 days + 14 day pending period)