Fiverr Community Forum

No notifications for buyer messages sent after delivery

Is this a big problem for anyone else? It can be incredibly frustrating. Whenever someone sends me a message within an order that’s been delivered (which, for me, happens often), I don’t receive notifications. It’s so easy for those messages to slip through the cracks and go unnoticed until hours later, especially when I’m messaging a lot of other people.

I hate missing responses from buyers, whether they be a personal thanks, a question about the order, a question about a future order, etc. I make a huge effort to respond to buyers as quickly as possible, and oftentimes, these messages are really important and even time sensitive.

Why are there no notifications for these?