No one tells me why was my level restricted


#1

My level was restricted form Level 2 to Level one as a penalty. I read very carefully the fiverr terms in order to figure out WHY. I did not change contact info with anyone, nor asked/accepted outside payments.

I messaged customer support and they only sent me the automatic message as a reply without letting me know why is my level restricted. It is OK if I made a mistake, I am not claiming my level back, but I find it very unhealthy that I am not being told WHY is this happening.

I think its important for a seller to know the reason in such a situation in order to be able to not repeat the mistake in the future, otherwise the penalty itself looses its scope. It`s like getting a fine without knowing why.

I hope you will consider my suggestion of becoming more transparent in this regard. Thank you

UPDATE: Fiverr provided me with a custom reply, the thread was solved, thank you.


#2

If this happened today, it was probably your first monthly evaluation. There have been many forum posts about it coming up.


#3

Have you looked at your analytics page lately? That will show the reason.


#4

I think you missed the all important information about the St. Levels Day. I prefer to call it Levelageddon. Your analytics page will give you all the answers you seek.

So sorry about the demotion.


#5

Thank you, Fiverr also provided me with a custom reply, the threat is now solved.


#6