Fiverr Forum

No Pending Revenue For Completed Order on September?


#1

Is it a bug ? I have not seen pending clearance of revenue, although I have completed order. The date stops on Aug 31.

Can anyone know what happening is ?



#2

I am showing the same problem here on my site as well. It does show in my account the revenue that I will be getting but I have four orders that do not show up in the pending column with any dates showing when they will clear.


#3

There have been more of these posts lately. It seems to be a problem which came with the latest updates and a lot of people have been affected. I just hope no one loses already earned money :confused:


#4

I’m getting this problem as well. Can someone from the Fiverr Support team give an update on this?


#5

me too, 2 of my order just show tips and not show the order revenue, contact customer support but not reply yet… this is huge bug, not only one


#6

Just an update. There is now a message on our revenues regarding this issue. So they are aware of it the issue now and are working on it.


#7

As has been said, this is a known issue. There is another active thread on it here: http://forum.fiverr.com/discussion/80579/revenues-problem-please-help-active-discussion-revenues-problem



#8

Reply to @kdarrell: I thought I was the only one. Check the exact order page, resolution center (of course don’t cancel it) you’ll see something like:

“This order appears to be completed. Are you sure there’s a problem? Revenues for this order will be cleared for withdrawal on 09/03/15. Do you want to refund the buyer for this order? If yes, offer to mutually cancel.”


#9

Reply to @starrymighty:

Well it doesn’t look like we’re alone in this. Hopefully someone from support will see this thread and report back to us all.