No PROTECTION for Sellers?


#1

I am pissed off by some buyers who spam and bully to get free services.
Please check the attachments, i am looking for advice and suggestion from experienced sellers.
What am i doing wrong?
What should i do when buyer threaten to give bad review in order to get free stuff?

Complying to Fiver TOS, I can’t even expose that buyer nor my review will show up on buyers’ profile that will add up on his/her profile for other sellers to be warned.
This is 4th case, i encountered on fiverr.
I put the time, efforts ensuring high quality of product and services and a positive customer experience. Some buyer has just a mind set to do wrong.


#2

BTW you forgot to blur the buyers’ name in the bottom image


#3

Thanks. Updated that


#4

Send screenshot to Customer Service


#5

Send screenshot to CS. Tell him you’ve brought the issue to the attention of CS but you hope you can resolve this between you.

Let him leave a bad review if it comes to it. Respond professionally to the review. As a buyer, one 1-star review always looks like spite to me anyway.


#6

I’m sorry you have to deal with this and recommend contacting customer support, as other commenters suggested.
On a side note though, I don’t believe orders that are in the modification stage are considered “late.” As long as your initial delivery was on time, your rating will be fine.


#7

The buyer is breaking the TOS if he’s threatening you with a bad review. Just notify customer service.


#8

They don’t care , see my thread: https://forum.fiverr.com/t/dear-sellers-fiverr-doesnt-really-care-about-you-mmmkay/ I’m so sick of doing business here. This isn’t the most popping place to be in 2017.