Fiverr Community Forum

No response from seller

I just bought via Paypal my first service. That was a week ago and I’ve had no response, except an email from Fiverrr telling me my order is ready. When I sign in, there’s nothing to view. I haven’t told the seller what I want yet. Help!

Did you try to communicate with your seller via message? If the delivery was empty this is against TOS make sure to click on “Request modification” to prevent the order from getting marked as complete and let your seller know what you need. Let us know if that works if not we are happy to help you. You can also contact customer support for assistance if you are unable to get a hold of the seller. They can cancel the order for you.