Here’s the situation. I place an order with the seller, having agreed a price and timeline (small PowerPoint plus one infographic; six days). The seller failed to deliver, despite two time extensions. (They also claimed to have finished the PowerPoint element earlier but “could not send it separately”). I cancelled the order and the seller accepted.
1. The system message, “Order cancelled by mutual consent” does not accurately reflect the situation; there was no alternative for the seller.
2. Though total failure is one of the worst possible outcomes, the experience cannot be recorded or reviewed.
So, I miss a deadline, I can’t make potential buyers aware of my experience and this disingenuous, inept person cost some able, genuine, efficient seller the work.
Incidentally. When this person agreed to the cancellation, she claimed that the work was actually finished. I replied, “Send it to me and I will pay you for it”. Nothing came, of course.