Fiverr Forum

No SMS while adding bank transfer details to withdraw my money


#1

Hi

I have ticket 2617715 already but support just igoring this issue, ticket opened 10 days ago.

Original problem - SMS never delivered, but I have dialog to enter code from SMS.
Current problem - no SMS dialog, just message with “Network problem. You seem to be unable to receive the verification code. There might be a problem with your network connectivity.”


#2

Can somebody help me? Just ignoring my issue here and in tickets? Nice!


#3

I’m sorry you’re having a problem, but we’re all buyers and sellers here, just like you.

I’m afraid CS are the only folks who can help you - good luck! :sunny:


#4

Customer Support? Just template replies within last 12 days. And $640 that hangs here.


#5

Hope you get it sorted out! :slightly_smiling_face:


#6

They rely on that code to verify your account and it seems that when someone can’t get the code they don’t have a workaround for that.


#7

My account verified in Feb, but I’m unable to add payment info to get my money. Support just ignoring me.


#8

Are you trying to add paypal, bank transfer or what?


#9

Actually I need Wire Transfer but other options have the same issue, so, no difference.


#10

Does fiverr have a wire transfer option?


#11

Usually Bank Transfer means Wire Transfer… So, I can’t check :slight_smile:


#12

They just ignoring me. Maybe I just lost all money that I got using this service. Is it normal? No support provided. Absolutely. Just “clear cache” or “we are working on it”.


#13

r u Chinese??
I have the same problem