Fiverr Community Forum

No support online?

New seller video not reviewed in 24hrs, now 4 days, contact support, they ask to select from list of problems but no selection in drop down list to ask exact question, no text box either, how to contact support? chat?

Welcome to the Fiverr forums.

Fiverr Customer Support is roughly about two weeks behind, currently. You can file a ticket here: https://www.fiverr.com/support_tickets/new

You can contact Fiverr CS:
First click your profile picture, and Choose Help and Support
You can send Support Ticket and pick the right category.

Please note that Fiverr CS is very busy lately.
Sometime their response will be in 4-10 days

Wish you luck,