Fiverr Forum

Non delivery


#1

HI I am new on here and I ordered an item which said was delivered. I never got it and contacted the seller how do I access it. They never replied and then I went over 3 days so it said the order is completed. I have sent the seller about 3 messages and they have never responded. I tried the resolution centre but all they do is direct me to contact the seller because it shows as completed. There is also no telephone number to speak to anybody. I have paid for this item! This is very annoying! Can anyone tell me how to get somewhere with this as I am going around in circles. Thanks.


#2

http://support.fiverr.com



submit a ticket there. This is the actual site for customer support which normally takes a few clicks to find.