Fiverr Community Forum

Non-receipt of ownership of logo design

Hi. Earlier this year I had my logo designed and as part of the package I was to be provided with a letter/certificate from the designer to indicate that the logo was my property. I still have not received this with my last communication being, aside from a last ditch effort today, over 2 months ago. The designer, since the job that they performed for me, been on vacation. What can I do to secure this letter/certificate off the designer please? Cheers for any advice.

Check out the Seller’s Gig description because, according to the TOS, "Ownership
Ownership and limitations: Unless clearly stated otherwise on the sellers Gig page/description, when the work is delivered, and subject to payment, the buyer is granted all intellectual property rights, including but not limited to, copyrights for the work delivered from the seller, and the seller waives any and all moral rights therein. "…

Thank you to those who replied.