Fiverr Community Forum

Not being promoted to level 1?

I’ve met all requirements to be promoted to level 1 but I’m still marked as a new seller:

  • 30 days active on Fiverr: I joined on Jun 9th, which was 32 days ago and I stared selling as soon as my account was created.
  • Completed at least 10 gigs: I sold 18.
  • 4 stars rating or above: I have 5.
  • Low cancellation rate: 0%.
    What should I do in this case?