I am sharing this weird experience first time since i joined Fiverr. I don’t exactly understand how fiverr team manage to deal with the order.
I completed the order days back and now suddenly Fiverr cancelled that order without any consultation with me or any message or notification. Now when i asked they replied that they got a complaint regarding a low quality of the delivery. I am not understanding the thing that if the delivery is of low quality then why buyer does not open any dispute and contacted cs directly after so many days of completing the order. And if it is like so Fiverr can send any notification or message or i can had a conversation with the buyer regarding this. What is the sense of cancelling it when the buyer received the original copy of the delivery.
Its not about $5, the thing is that is not fair to cancel any order without any prior notification or message to seller. I actually dont understand the reason behind this which is bothering me so much that what is the use of we do not have any authorities for the order and its all about the buyer and CS.