Not getting paid


Hello community,
I had a very rare experience with Fiverr.
My buyer tipped me twice but I can’t get paid.
I don’t know why these transactions are not completed made by buyer. All he get pending transactions.
Someone please let me know what’s just happened?
Thank you :blush:


Have you contacted customer service?


If it hasn’t been 14 days since the order was complete, you haven’t waited long enough. Payments are in pending clearance for 14 days after the order is complete.


My buyer contacted twice. All he get patience patience & patience.


I am not get that tip!
The order still the $40 but my buyer pay $10 as tip and I can’t get that tip.My buyer total amount pay $50 but I get $40.


If the order was $40 and the buyer paid $10 as a tip, you would get 80% which is $40. Fiverr gets 20% as commission.

(20% of 50 being 10.)


Maybe you did not realize or remember that Fiverr takes a 20% fee from tips also?