Fiverr Community Forum

Not getting promoted to level 1

I completed ten orders but still not promoted to level one seller !!

Did they all leave positive feedback?

Have you read the requirements to get Level 1?

How long have you been with us!?

Level 1 Guidelines: You’ve been active on the site for 30 days and completed at least 10 orders while maintaining excellent ratings and a great track record. You’ll automatically be promoted to Level 1. At this Level, you’ll gain additional features making it easier for you to offer more advanced services and generate a higher income.

@caitrez all of them rated 100% and really a excellent feedback.

@orangewebdesign i joined fiverr in September so almost three months :((

Congrats, seems like you have got the Level 1

just be patient, u will reach there

Sometimes it doesn’t happen instantly. But don’t worry, if you have met all the criteria to be promoted, you WILL BE promoted. Just be patient. :slight_smile:

If you are absolutely positive you have met ALL criteria in order to be promoted to Level 1, and have not been moved up to Level 1 within about a week of meeting the criteria, contact customer support.

Just let them know you believe you have met all of the criteria to be promoted to Level 1, but have not been promoted yet and it has been a week (or however long it’s been).

I am going to get 1500 dollars in my fiver account. It all started with one of my gigs which is I will give you a book plot and plan for $5. Than someone ordered it and after I asked if I can write each book in the series for $100 and she said yes! And there will be 15 books in the series! Also if you want to check out my gigs, type in bbattye in the search.

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I only had 2 order from now to get lvl 1 :smiley:

most of that come from only one gig

you can check it by your self

It’s 10 completed orders with excellent ratings and good positive feedback.

some thing wrong with me, i got 46 POSITIVE

REVIEWS. i earn 244$ since join fiverr, i have more than 2 month, but i dont reach lv 1.

Who can help me???

who can help me pls?

I got this email: Hello namk07a3!

You have successfully connected to The Official Fiverr Forum. Welcome!.

For your reference:

You can login the Forum at with your Fiverr username & password . Here is your information:

Username: namk07a3


I can’t wait to start reading your posts. Talk to you soon!

Jess E. (aka “jesseagan” on the forum)

But i dont know how to chat with him :((

I had same problem for level 2. But after talking to CS they solved it. Also you need to have 100% rating low cancelation rate and perfect feedback. Cheers and gl

If cancellation rate is 20%+ then you won’t be proceeding.

Same problem with my account : 89% positive with 11 sales (2 cancelled)

I completed thirteen orders but still not promoted to level one seller.

I have:

11 positive rewies

0% Orders Cancelled

100% Positive Rating

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Not promoted yet. Joined fiverr 30 days ago, 12 completed orders (all in time), 9 positiove revues, 1 cancelation or 7% cancelation ratio because of buyer said “oops I don’t need it anymore” and 100% positive that’s what my profile says. Is that enough for level1? Is promotion automatic or moderated?

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I have been with Fiverr for more than 30 days,

0 cancellation,

18 orders completed,

100% positive reviews (with 13 rated positive, 5 non-rated).

According to the guidelines, I should be a Level 1 seller already! When/how will the leveling up happen?


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