Not receive fiverr app notification- Lost more than $200 revenue


#1

I downloaded fiverr app for android 2 weeks ago. At the beginning there wasn’t any issue. But now I don’t receive any notification from it. I lost 6 orders due to this. (due to late reply) I try to run push notification test in settings. But app was unable to do it.


#2

That’s awkward :zipper_mouth_face:. Install the latest app/update the current one. beside Fiverr notification, I also use E mail notification.


#3

My app doesn’t always sync properly so I’ve learnt not to rely on it. I have push notifications for my email enabled because that’s the safest way to ensure I see the messages and important notifications when I’m not using my laptop. That works well for me because I don’t get many emails besides those from Fiverr on that account, perhaps you can try that as well.


#4

My system is up-to-date.


#5

I have faced this type "Delay Notification " issue on other Android apps too. As order notifications are very important just do not rely on a single method. :slight_smile:


#6

See the difference between app vs desktop browser! Look at the date. Same request, different dates. I think there should be bug in fiverr systems.


#7

Totally agree. I’ve been facing this issue as well. May be something to do with the Device we use? The one that I’m using is the latest one. I tried several times to logout and then do settings again for push notification but I get them at the delayed stage.

But as @roots282 said, i’ve my Gmail notification ON. That helps to reply prospective buyer in timely manner.


#8

check the clock of your computer :wink: :clock5:


#9

Everything is ok. But…