For about 4 months I have been doing freelance work through Fiverr, and it has been great! I have done about 38 deliveries with 21 5-star reviews.
Unfortunately, I received an order with little to no information. He or she even left me a link concerning a big portion of the information, but the link does not work.
After contacting the buyer multiple times over a span of 3 days (my delivery time is 3 days), I had to use Fiverr’s Resolution Center. Selecting the option that the buyer did not give enough information to complete the order.
I then get a message saying that my completion rate will be reduced and I will be lowered in the rankings?!
I did not even receive enough information to even start on the order. How am I supposed to defend my gig?