Fiverr Forum

Notifications not occuring


#1

Hi
I never receive notifications from Fiverr when someone messages me.
I get notifications from many other varying social media including Twitter, FB, Patreon etc, but on the only site that penalizes you for not responding, i get silence. I’ve only received notifications once I’m in conversation with someone.

My notification settings are fully activated (screenshot:-)

I have a message from a client which I’ve just answered but this is two days after his/her initial contact. This is very frustrating as I’m sure you can imagine, particularly because i get penalized for it and because I cannot check in with Fiverr on an hourly basis just in case i get a message.

Is this a known bug?


#2

I think you have some problem, you could communicate are the support. It sounds so much to me when a message arrives or some notification of the page