I’m a buyer and something that has happened to me a few times is that I get the delivery, I send a message with questions (on the same page where I can see the “accept delivery” button), and then nothing [i.e. no response from the seller]. Even if they explicitly offered to answer questions about the work.
So I’m wondering if they don’t even realize that I asked? Do I have to send a message outside the order?
They could be busy, but I only have a few days to accept or request a revision… The questions aren’t major enough to “request a revision” so I end up accepting the delivery, though slightly dissatisfied/concerned…
Thanks if you can confirm/deny that there are notifications for this event.