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Now I cannot deliver work, even I cannot send messages to my client. all messages from the client always back. But why?

Now I cannot deliver work, even I cannot send messages to my client. all messages from the client always back. But why?

Have you noticed this in your account: "We’re aware you might be experiencing issues on Fiverr, caused by one of our service providers. We’re working hard to solve these issues and apologize for the inconvenience."

May be you are facing issue for this .