Offline Status?


#1

Does anyone know why my account would go offline without me changing the settings?

Please help!

Thank you,
Judi


#2

I am not sure, but it randomly used to happen to my account. I suspect it’s a Fiverr bug.


#3

Thank you! Yeah, I suspect the same thing


#4

Same thing happens with me a lot of time.
Just submit a ticket to CS and they’ll resolve your issue in a few hours :slight_smile:


#5

If you go to your profile image on the top right hand side and click on settings you can check it and change it.


#6

Hi there

I left it showing “Online status” however it seems to change automatically…


#9

When that happens I just refresh my browser and it goes green again.


#10

have you tried to refresh your browser and go to settings -> set as online ( on your fiver apps ) ?


#11

I’ve had that happen to me. Seems to be no rhyme or reason sometimes. So I just refresh the page and double check the app to make sure I still have the "show online? checked.


#12

If your account goes offline then your gigs don’t appear in the searches… So at night when you go to bed no one can see your gigs?