One time a client went mental at me because I used the deeply unprofessional word “easy” in sales copy.
Because something being easy isn’t a benefit and you’re not a total blowhard. Anyways, I refunded him because it was a $5, 10-word gig and I couldn’t be arsed with his bs.
Easy man, you’re an idiot.
Oh, and he deemed me professional after I refunded him because I hadn’t wasted his time. I still think I should have got the hairdryer out on this asshat, but I didn’t as I had other more aggravating stuff going on and this guy was a shit cherry that I could just flick off.