Fiverr Forum

Oh no! We are having a problem processing this order. Please contact our support team for assistance


#1

Just tried to place an order. Money got deducted from bank account and All does website says is “Oh no!
We are having a problem processing this order.
Please contact our support team for assistance.”

Also the order does not show in my orders :tired_face:

This is totally unacceptable from buyer’s point of view.

Can you please look into it?
I have raised a Support ticket for it as well. So far no activity on it.


#2

Only Customer Support can look into it. Fiverr staff rarely visits the forum; forum users are sellers and buyers.

Customer Support might take 24-48 hours to respond to you.


#3

Dear Harsh:

Here’s the support page: Fiverr Support*

Good luck,
Blaise


#6

I’ve had that happen a few times recently to buyers.


#7

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