Old messages and orders gone?


#1

Hi guys!
Did anyone else notice that a bunch of old messages and orders have disappeared?
I’ve been contacted by a bunch of old buyers lately, and so I’ve had to go back in our correspondence for a number of reasons. But they’re just not there!
So, what happened? Does fiverr automatically delete messages after a certain time has passed? It’s of course very understandable. I can imagine that it helps saving a lot of space, so to speak. But it would’ve been really nice to know from the beginning, so that I could’ve archived all my conversations somewhere else.

Did anyone else have this problem, and if so, what have you done to solve it?

Thank you!

Embla


#2

Hello, I have not had this happen ever. I suggest you ask customer support about this.