When a buyer doesn’t provide information after ordering the gig that I need to produce their service, is there a way to stop the clock? Currently, I just deliver a blank order and say that its on hold. Is there another way?
No, unfortunately, the “stop the clock” method is the only way at this time.
I have to do the same thing send a blank order so stupid to have people not respond
to messages when you need information from them to complete a gig