You got to love the fiverr ranking system, that makes the seller responsible for everything :). I’m going to keep it short: I almost reached TRS at this point. Only a couple of bucks are missing and everything could be fine. Until the universe decides - nope, take a couple of buyers like these:
Did not read the description. Orders the cheapest (TEST) package, wants the whole cake and more. After telling him that he’ll need to upgrade to get what he is looking for, he gets rude, wants to cancel, wishes me everything negative that will ruin the service. Cancelled.
Buyer purchases the test package but instead of submitting the details to work with, he uploads a photo of himself, doing a funny face, adds some random letters like “A JDH DHJA DJ” to the text boxes and finishes everything with an image of an alien making love to a woman. Even after multiple attempts to ask and understand, what exactly he wants, no logical answer. Except he expects this to be outstanding work! Cancelled.
Case 3 (a couple of hours ago):
Buyer purchases the test package, adds some cheap extra stuff, expects the work of the full package and more - He just ignores everything the gig description says. He also wants some work done that I’m not even offering. After explaining everything to him, he says “I didn’t know I had to read the whole description and all that stuff.” He also mentioned that everything should be clear in the beginning and not in the end. Well, if you would read the description or contacted me first (like requested in the description), that would be no problem. Cancelled. And he also told me “Waiting for the refund to order from someone else. Let’s go!”. It was hard not to contact him again to say “make sure to read this sellers gig description at least” :D.
Buyer purchases test gig. I deliver in time. The buyer does not ask for revisions and marks the order as complete. I get a 3* rating but he is not even calling out something that he disliked. I kindly ask him what went wrong. He answers “nothing, everything is good and I am satisfied. It’s just late and I had a bad day. Sorry for the review.” Thanks.
It’s funny. My completion rate is almost never affected because someone doesn’t like the work. It’s almost everytime that a buyer simply does not read descriptions. Sellers NEED to have at least 24 hours to see and confirm or reject an order request. This should not affect sellers in a negative way. I really don’t like this system.