I had a late delivery recently for an order recently that caused my on time delivery to drop to 89% and into the red.
It was very late I will admit, however this was due to the client needing to fix a file he gave me in the beginning before I could finish the work. The fixing took longer than expected, so the delivery was late.
Nevertheless, I finished and delivered and my stats came out of the red and up to 90% where they stayed for the last 4 days. However when I looked this morning, I see it has fallen back to 89% even though I have no orders open at all.
What’s going on?