Tonight my on time delivery rate dropped to 99% for no reason.
I never deliver any orders late. Has anyone else had this happen?
This is a first for this bug.
I got this mysterious message from support, I’ve not had any late orders:
Thank you for contacting us. We’ve checked on this for you and it appears correct. Please keep in mind that this statistic measures the statistic for the last 60 days, which means that every day different 60 days are taken for calculation. Depending on the orders you completed in the last 60 days and the balance of the delivered on time VS delivered late on the given date is what can make this statistic to change, even when there are no recent orders delivered late.
It just changed tonight but for no reason.