Fiverr Forum

One buyer doesn't respond to my questions


#1

Hi, I have a problem with a buyer.
The buyer asked a revision and he thought to see a colored version. I clearly wrote the drawing is in black and white for the first sketch.
I asked questions about what kind of change I have to do, but the buyer continues to write (he responded 5 days after) that this work won’t make it for a card and send the finished offer again. He also refused my extra for the color version.
He doesn’t reply at my questions and I don’t know how I should change it!
So at this point I asked to cancel the order because I can’t work with people who don’t communicate. What do you think about it? I don’t want negative feedback for this reason.


#2

I think he makes it impossible for you to complete the work. You have no choice but to cancel.