Hello, out there forum members. Right now I need some help with one of my gigs and I would like to know if there’s anything you know I can do.
One of my orders(which I sadly am a little bit late in delivery) is claiming to be something that I have purchased. The “deliver” button isn’t even showing up as it normally does! Everything else is normal, the countdown is there, there are the requirements that have been submitted by MY BUYER, but there is no way that I can even deliver the document.
Here is a screenshot of the message that comes up at the bottom of the screen. I need to deliver to my buyer, but I don’t want to deliver through messages as the buyer can then cancel the order and obtain free work. What should I do?
Thanks for the help guys!
Edit: I realize now that this has already been “discussed”, but if anybody has a SOLUTION to the problem, that would be greatly appreciated.
Mod note: Title edited for visibility.
This issue has been reported to Customer Service
Suggested Solution: Send work with your files attached in the order page and then deliver with the Fiverr App (thanks to @fidan06)
Another thing that I(Braden) have discovered:
You can even just deliver the actual document(or file you have) through the app so then you don’t have to send a message. Steps:
- Create a DropBox account if you don’t already have one
- Sign in on your laptop/computer and transfer the files onto your account
- Download the DropBox app on your phone/tablet.
- Then you can deliver from the Fiverr app through DropBox without using your computer through the message interface!