Usually I write here with my bad experience and problems. But today I’m here with an excellent experience from fiverr custom support team.
I got an order from a buyer last month. I did his job as per agreement. But he wasn’t fully satisfied with my service. At last he agreed to pay 50% of the agreed amount. I created a custom offer for half payment and told him to confirm it first before cancellation of the first order. He told me his fiverr account is empty and requested me to cancel the running order and he will accept the offer with the refunded money. I trust him and cancelled order mutually. But he cancelled my offer after main order cancellation and told me he is not interested in paying anything for my work. I request him many time and he reject my requests. Then I contacted customer support with all my evidence and proofs. The support team justify my proofs and deposited 50% amount to my account. Really I’m thankful to the SUPER support team of fiverr community. I had a lot of issues in my last four years and the support team help me with each and everyone. Really I’m highly happy with these guys.