To be honest, I don’t think the average price is the responsible for the sudden lack of orders lately. I’ve been getting less and less orders ever since Fiverr started messing with the algorithm a few months ago.
I had a steady flow of orders since 2012, but now I’m struggling to get a couple of orders a day. People also say that there are less orders this time of the year, but that is only true to an extent.
I documented every day since 2012 and this is my worst month ever, by far. In august of 2013 I was delivering 20 orders a day (on average) in august of 2014 I was delivering 15 orders a day (on average), in august of 2015 I was delivering 15 orders a day (on average), and finally in august of 2016 I was delivering 10 orders a day (on average). It’s true that there are better months, but august is never like this one. Now I am delivering one order a day (on average), mostly from returning customers. That’s unbelievable! I was delivering 5 orders a day a few weeks ago, but now it feels like the site is completely dead, even though I know that’s not the case, since other sellers are still swamped in orders.
I really don’t get it. I’ve been here since 2012, have completed almost 16,000 orders, have almost 8,000 positive reviews, have 100% rating (5.0 stars), only slightly over 1% orders cancelled, 2 gigs with over 2,000 positive reviews, one gig with over 1,000 positive reviews, one gig with almost 1,000 positive reviews, and one with almost 500 positive reviews. I also had a gig in Spanish with several positive reviews, but Fiverr discontinued the Spanish version of the site, and that gig got removed.
None of my gigs are getting orders. I can find my best selling gig when I search for specific popular keywords. It is almost at the top, almost right next to some other gigs that are swamped in orders. It is also on the second page of the SEO subcategory when sorted by “Avg. Customer Review”, which is not the best placement ever, but still should manage to get me enough orders, but that’s not the case. Every week my impressions go down, less people contact me, less orders, etc.
I really don’t get it. Customer support tells me that they don’t guarantee placements, impressions or views. All they provide is a platform and we are responsible to get the traffic for our gigs. Ok, fine, I get it. I get that if you have a new gig, you should drive traffic to get it going, but when you have gigs with thousands of positive reviews, I think they should reward that achievement. How? At least give them priority when sorted by “Avg. Customer Review”. How is it possible that gigs with hundreds of reviews, outrank gigs with thousands of reviews? I don’t get it. It’s like all those positive reviews are for nothing. They seem to have no worth at all. I even tried updating keywords, title, description, etc. But nothing really works.
Now, my theory is that buyers are not getting the same results that I am getting when I surf my subcategory or even when I perform a search with my keywords. I think that’s why my gigs are not getting enough impressions lately. I mean, there’s no other logical explanation for the sudden lack of orders. My gigs seem to be almost at the same place as they were before all this. Also, my average prices are not very high ($9, $8, etc.), so I don’t think that’s what’s causing the sudden lack of orders. Remember, impressions are also down for me, not only views. If the average price is the problem, then I should be getting the same amount of impressions but less views. That’s not the case, though
I am grateful for all the business that Fiverr has provided over the years, but man! Seems like the new algorithm is not helping old highly rated sellers at all. To me, that doesn’t make any sense, and it totally sucks.