Fiverr Forum

Only able to partially complete an order


#1

So I recently received an order for several items (total $20), but was only able to complete some of the thinks that were part of the offer I made to the seller. This was the seller’s fault - not mine. I am supposed to be delivering the order in a few hours, and would like to get it delivered as soon as possible to minimize impact on my average response time. What would you suggest I do? Is there any way of delivering part of an order and somehow refunding some of the money to the seller? The seller will not respond to my messages so I have no way of communicating with them.


#2

You should cancel the order and use customer support to do it if the buyer does not agree or respond to you. A partial delivery is not acceptable.