I’m quite new to Fiverr, it has been going really well these weeks with lots of clients messaging me and ordering.
One long order I have (who the buyer is really happy with, but is still not finished) is due to expire in 8h. It is now beginning of night time in her timezone, so I doubt she will accept my order to add more time before the countdown runs out.
We have been speaking about adding an extra service, and she still needs to send me a revised version to add for the main order… 2 days ago I messaged her to ask for a time extension (she is not in a rush so it’s not a problem) but she completely ignored the message and replied to my other message about the order. I re-sent her the order and she hasn’t logged in since.
Is there any way I can extend the time through Fiverr customer service instead of her? I don’t think she understands the deadline and she told me her dog got injured so I guess she’s busy in hospital with him and won’t log in for a bit!