Fiverr Forum

Order automatically has been cancelled


#1

I am very upset.Why my order automatically has been cancelled ? I don’t understand that.


#2

we may need a little more information to help you, lol.


#4

It means that the buyer’s account is not more active. So all their active works, gigs and everything is just gone. That’s why it’s cancelled.


#5

I don’t know.But i am very upset.Because i already completed my 80% work.


#6

Maybe the buyer opened a dispute regarding the order and you failed to respond within the given time ( I think 48 hours)

Or

Maybe the order is late and the buyer cancelled after 24 hours.

Try and contact support team if non of the above happened.

Keep selling :ok_hand:t3::ok_hand:t3::ok_hand:t3::ok_hand:t3:


#7

No dear ,i got this order before 5 hours ago.My delivery time between 2 days.


#8

That’s weird… Try and contact customer support

Keep selling :ok_hand:t3::ok_hand:t3::ok_hand:t3:


#9

After 3 days order will be cancel.


#10

I think it is not your fault. Your client account might be no longer available. So it happens.


#11

Any way to return my order .