Fiverr Forum

Order by mistake (blank order)


#1

Hi
yesterday I got an order where buyer said he place the order by mistake
now he want to cancel this order.
but if I will cancel this order my gig rating goes down
what can I do now? any suggestion


#2

Is it incomplete order or he also submitted his requirements and you can see clock ticking on your order?


#3

At first, Ask him/her what kind of service he/she looking for. And tried to give that service him/her. But if this is not working then cancel the order is the last solution. You can contact support also.

Have a good day.


#4

order is running…
he submitted his requirement only with hyphen (-)


#5

actually i previously cancel one of his(buyer who place blank order) order.
so i think he just place this new blank order to take revenge


#6

Can you rephrase this sentence? It’s unclear.


#7

actually i previously cancel one of his(buyer who place blank order) order.
so i think he just place this new blank order to take revenge


#8

There is not much you can do other than cancel and then block the buyer to prevent him from ordering again. The cancellation will affect you in any case.


#9

bad experience :disappointed:
i already contact with fiverr support about this order
and wait for their reply but i have only 1hr left to end this order


#10

Why wait until you only have one hour left to deliver? You may end up with a one star review over this simply by not delivering nor cancelling in time.

I’m so sorry this happened to you!


#11

how can i deliver …
if i have nothing to deliver


#12

No never use deliver button just cancel order read fiverr order guide

  • Seller marked the order as “completed” but did not provide the final service.

Note: Multiple reports of this behavior will lead to suspension of the seller’s account.

  • The seller didn’t deliver any files or proof of work, which was agreed upon in the original order requirement.
    Order cancellation artical

#13

Yes i never deliver blank order
i will cancel this order