Order Canceled and Buyer Review is Showing up


#1

https://www.fiverr.com/naveensingh/solve-any-wordpress-error



we have done the task for the buyer and he need more work to done for that we have ask to add more gigs, but no response come from buyer and after late he canceled the order and post negative review. Can you please help me out why his review is showing, as order is already cancel and not even allowing to us to contact the buyer on message also.



we have seen this first time on fiverr. is there any update has been made.



Please help me .



Thanks

Naveen


#2

You have a negative rating because of not delivering on time.

If you have the proof of buyer not responding then you can take a screenshot and open a support ticket. The support will most likely help you.