I had an order automatically canceled by Fiverr support. Shocked as hell, I contacted support as I had no issue with the buyer. We had good communication and order was delivered on schedule. The buyer did not raise any issue after order was delivered and then came a mail saying the order had been canceled and the funds returned to buyer.
I contacted support almost immediately and their reply was even more shocking:
"Please note that your order #### has been cancelled automatically by the system since your buyer is no longer active on our platform.
Hope this explains your inquiry.
We apologize for the inconvenience this might have caused you.
Seriously, do I lose funds if a member chooses not be active again but order has been delivered. The order was for $70 and I put time and money in working on it. The work done can not be gotten back.
So any scam buyer can create a new account on Fiverr, buy premium from any seller, get work delivered, cancels his account immediately after work is delivered, keeps work, gets money back, Fiverr is not bothered, he is just one in a million buyers, seller loses everything - capital, profit and time put into workdone. This to me is very worrisome.
I can only thank God it was just $70, what if it was a bulk order going into hundreds.